At SecondWig, we believe that effortless style begins with exceptional care. Every Capwig is thoroughly inspected before it begins its journey to you.
Order Processing
To ensure the high standard of quality, please allow 2-4 business days for our team to process your order, perform quality assurance, and carefully package your item before it is handed over to our carrier.
US Shipping Options & Timelines
We offer two tailored delivery experiences for our US customers, and the product will be delivered on your choice at accounting page.
• Standard Shipping: Enjoy complimentary shipping on all orders over $59.99 (a flat rate of 6.99 applies to orders under $59.99). Estimated delivery is 7-20 business days after dispatch.
Order Tracking
As soon as your order is handed over to our logistics partners, you will receive a shipping confirmation email containing your tracking number. You can monitor the precise journey of your package at any time by visiting our dedicated [Track Your Order] page. (Please note that it may take 24-48 hours for tracking information to initially update in the system after dispatch.)
International Shipping & Duties
Currently, our primary focus is the United States market. If you are ordering from outside the US, please note that you are responsible for any customs duties, taxes, or import fees levied by your local government.
Address Accuracy
Please ensure your shipping address is entered correctly at checkout. We cannot be held responsible for packages delivered to an incorrect address provided by the customer. If you need to update your details, please contact us within 24 hours of placing your order at [care@secondwig.com].

